Author Topic: Why create another list?  (Read 5370 times)

precisonline

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Why create another list?
« on: April 20, 2007, 10:52:39 pm »
The primary purpose for this forum is vendor application support and training.  True, some of these vendors have their own forums for user-to-user support, but the limitations that are placed on third party vendors like Precision Solutions often limit our ability to offer real and tangible support value.  A person with a real question or problem deserves a real answer or solution, and I'm tired of a vendor telling me we can't solve their customer's problem simply because it may not fall straight down their party line.

This is also why forum membership is moderated.  I would not be surprised if certain vendors intentionally attempt to undermine our efforts here, and while everyone is initially welcome, I will not hesitate to drop members who are here for any purpose other than providing the best customer support possible.
« Last Edit: April 22, 2007, 01:05:36 pm by precisonline »
-Kevin
Accidents "happen"; success, however, is planned and executed.