Recent Posts

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Prelude Support / Re: TU.DOWNLOAD
« Last post by precisonline on December 28, 2018, 04:00:27 pm »
I just spoke to someone about 6.4.1.  They were having a problem with exports to Excel with Prelude using that version.  6.5.4 is the latest I believe.
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Prelude Support / Re: TU.DOWNLOAD
« Last post by DonQuixote on December 28, 2018, 03:50:44 pm »
Yes, I tried switching the transfer protocol between SBZ and ftp. 
Though ftp worked the program did not return to the menu but ended at TCL.
An internet search suggested upgrading the SBClient to the current version v6.4.1
And yes, that fixed the problem!
Of course, things must be done properly and done in the right order.
Un-install old version, restart the computer, and install the new version.
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Prelude Support / Re: Entry Screen
« Last post by precisonline on December 28, 2018, 03:01:52 pm »
Excellent, so glad you figured that out!
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Prelude Support / Re: TU.DOWNLOAD
« Last post by precisonline on December 28, 2018, 03:00:56 pm »
Really, any of that (network, upgrades, Unix, etc.) could be responsible for the timeout.  Have you tried changing between the SBZ and FTP transfer modes?  If you're using FTP, has the user's password changed recently?
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Prelude Support / TU.DOWNLOAD
« Last post by DonQuixote on December 05, 2018, 04:15:38 pm »
What would cause the TU.DOWNLOAD to start the transfer and then time out?
Would this be affected by upgrades to Prelude, Unix, SB+, etc?
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Prelude Support / Re: Entry Screen
« Last post by DonQuixote on November 08, 2018, 09:17:44 am »
To answer my own question...
in the screen-definition the prompt "Control/Dep/Read" was blank. It should be "R"
Since these two new prompts were the only input items, the cursor stopped at each before displaying the values that come after it.
Now that it knows to "Read & Display" after the ID everything works correctly.
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Prelude Support / Entry Screen
« Last post by DonQuixote on November 06, 2018, 09:42:46 am »
On a normal entry screen you enter the ID and the record displays and you are able to make changes; from the top to the bottom.  I have an entry screen originally created to display only; each item has "N" to "input".  Now I'm requested to add two items that changes will be allowed.  I added them to the bottom of the screen.

The problem is after entering the ID only the original items are displayed and the new items are not.
The cursor stops at the first new item and displays its value.  After hitting return, the second items is displayed with the cursor. 

What did I forget to do?  I want all items to display and then the cursor to stop at the first item allowing input.

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SB+ Programming Questions / Re: TUXFER.DATA files
« Last post by precisonline on October 29, 2018, 10:27:43 am »
They're created for and used by SmartQuery.  They are not automatically cleaned up.
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SB+ Programming Questions / TUXFER.DATA files
« Last post by DonQuixote on October 29, 2018, 09:23:49 am »
My notes tell me that TUXFER.DATA.nnn   files are created by a SB+ process.  Since we have hundreds of these files, I would like to know what they are used for and if we can delete them?  I'm surprised they are not automatically cleaned up.
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Prelude Support / Re: Prelude taxation software
« Last post by precisonline on October 27, 2018, 11:46:30 am »
A number of Prelude sites have moved to Avalara.  It's quite a difference from Vertex; everything is done through the Avalara cloud service so there's no tables to load.  It is rumored to be quite expensive, however.


I have an Avante customer that just did the Vertex O-series, I believe.  I could make an introduction if you'd like.
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